Peloton Reviews

Based on 104 customer reviews from our shopper community, Peloton's overall rating is 4.15 out of 5 stars and 88% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

4.2

104 Reviews

Overall Rating

5 Stars

62

4 Stars

19

3 Stars

10

2 Stars

3

1 Star

10

Good Value

0.0

Price & Quality

0.0

Shipping & Delivery

0.0

Customer Service

0.0

Return Policy

0.0

All Reviews (104)
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TheresaJimenez
May 13, 2023
"Hardware + software in perfect harmony"
It’s hard to get hardware and software to work in perfect harmony with one another, but Peloton has nailed it. I have the Bike+ and have nothing but great experiences shaping my Peloton fitness journey. I also use the impressive rotating screen for non-bike workouts led by an impressive crew of trainers with diverse and always-growing options. Am definitely considering expanding to their treadmill next!
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AddisonAnderson
May 11, 2023
"Very satisfied with my purchase"
The delivery was very smooth and quick. I am super happy with my peleton. Great classes! Totally motivates me!
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ArmandoRyan
May 10, 2023
"I truly love my peloton bike and love…"
I truly love my peloton bike and love the app. It makes working out easy and fun.
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AlvinNelson
May 09, 2023
"Quick and easy delivery."
Quick and easy delivery.
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TaraPierce
May 09, 2023
"Monthly fee way too expensive"
Membership is way too expensive for a dying fad.
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IdaDaniels
May 09, 2023
"Exercise itself is top notch"
Exercise itself is top notch

Would like to see some instructors who lead the ride with LESS talking and encouragement. Also, too many specific foreshadowing of the workout. I want to work hard yet zone out a little.
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DarrylMay
May 09, 2023
"Awesome ecosystem"
Awesome ecosystem. I have the bike and workout with AppleTV app, but plan to buy tread and rower soon.
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patrickhoffman0712
May 08, 2023
"Peloton used to be pretty good"
Peloton used to be pretty good. loved the multitude of "live" spin classes. they seemed to have lost the plot when they tried to appeal to everyone by adding every other kind of class under the sun- except "spin"
Didn't peloton used to mean cycle? wasn't that the root of this whole thing? Now you kinda just suck at trying to do "everything"
Also, every time I log in now I have to wait 20 minutes while the system "updates". I can't just get on my bike at the designated time and expect to start the class due to excessive "updates"....
It is no wonder peloton has lost user interest. I would sell my peloton but Im pretty sure no one would buy it
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smalllion933
May 07, 2023
"You're delivery guy dripped my monitor…"
You're delivery guy dripped my monitor during the delivery and you guys charged my account a week after I got my bike instead of giving the one month promotional rate. Awesome.
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CoreyClark
May 06, 2023
"I’m loving the convenience of having my…"
I’m loving the convenience of having my workout right in my house - all of the trainers that I’ve experienced thus far have been incredible and the equipment/technology on the bike is very impressive! I am so happy I purchased this!
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blackelephant926
May 06, 2023
"Horrible technical support"
I have had the peloton bike since 2017. I have the guide and the row. I just tried to get a technician out because I hear rubbing on the front wheel. They can not open my video so they will not send out a technician until they now what is wrong but I need someone to tell my what is wrong. So in the end noone is coming to fix my bike until I can tell them what is wrong.
update: The reply just re-stated my issue. They are unable/unwilling to send out someone to assess my bike without a video, that they can not open. No one told me the problem was that size was too big. Only I needed to change the way it was saved by going to "save as" but there is no save as. just submitted a new video and lets see what happens.
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starshine1391
May 06, 2023
"I love my Peloton"
I love my Peloton. Peloton's app also makes my workout experience have more variety, and I want to workout!
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lazybear928
May 05, 2023
"Love it just wish the instructors…"
Love it just wish the instructors didn’t talk so much I want a cycle class where we are jamming to the beats… I’m a mom of 3 and a medical professional I am talked out lol
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MarshallBailey
May 04, 2023
"Great bike and content"
Great bike and content. Lots of options to keep it fresh, and competition against myself and friends keeps me working hard.
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TaylorLawson
May 04, 2023
"Delivery and set up was easy"
Delivery and set up was easy! But delayed. It was supposed to be delivered on Monday. Unfortunately, JB Hunt called me and said there were no Bike+ on the delivery they got. So, it came Friday. But was super easy!

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Questions & Answers
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Is peloton a scam or a legit company?

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SallyArmstrong
April 25, 2020

“It is Legit! They sell equipment and they do trade their stock.”

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Are there other similar companies to peloton that are less expensive or better?

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Olivia.Grant
April 25, 2020

“Don't think so. Wonderful concept. Safe and no danger of problems with gyms.”

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